- United Kingdom
The Marine Toys for Tots Foundation is a prominent, IRS-recognized 501 (c) (3) not-for-profit public charity. For over 60 years, the U.S. Marine Corps has fulfilled the hopes and dreams of our nation’s less-fortunate children during the Christmas holiday season through its Toys for Tots Program.
Processing monetary donations in-house was overwhelming to Toys for Tots staff. They needed an effective and efficient partner to hold down expenses, maximise funds availability, increase reaction time and reduce errors. Without a solution, the organisation would have less money to provide to families, and possibly less donors.
To maximise Toys for Tots’ data capture capabilities, CDS Global provides a unique platform combining advanced page scanning, data recognition and workflow technologies to electronically capture, manage, archive and deliver virtually any document type.
CDS Global handles each step of the donation process: receiving the remittance, processing donation documents, depositing funds and feeding the donor and donation information directly to the organisation’s system. The process utilises advanced mail processing techniques, check and document imaging, cash donation processing and secure communication between CDS Global and external systems.
“CDS Global helps the Marine Toys for Tots better manage and execute critical business processes by reducing costs, increasing productivity and improving customer service effectiveness,” says Maj. Brian Murray, vice president of Operations for Marine Toys for Tots. “This helps us continue to work toward our goal rather than getting caught in the complex details of donations processing.”
CDS Global provides the organisation with a streamlined donation processing workflow, improving funds availability, reducing processing errors, enhancing fundraising abilities and maximising campaign execution by improving database and modeling efforts. With the CDS Global solution, Toys for Tots has seen average funds availability improve from 19 days to five days and has realized mail suppression opportunities due to increased communication of donor information through system information feeds.
Working with CDS Global helps Toys for Tots streamline its donation processing – improving fundraising efforts, reducing errors and lowering operational costs. Ultimately, this allows Toys for Tots to raise and dedicate more money for its cause.