Cross-Sell/Up-Sell

Recommendation Engine

Our innovative recommendation engine makes intuitive decisions by mining personal data from the CDS Global data files in real time, allowing you to cross-sell and up-sell items during a customer service interaction.

CDS Global creates a customised script specific to your customers and to your brand, which allows you to deliver a strong, consistent and relevant message each time. Since its inception, cross-sell and up-sell recommendations have generated millions in additional revenue for our clients with an impressive rate of acceptance.

Utilise the engine beyond recommendations to present customer feedback opportunities, poll your customers and deliver relevant messages. Campaigns and campaign launches are expensive. When introducing new campaigns, test first and save money with this solution.