CDS Global are professionals in the bespoke management of customer relationships for paid subscription products. This includes a wide range of print and digital products, downloads, e-mail newsletters and access control for remote site content – for both consumer and business clients.
Clients can still take advantage of CDS Global's traditional “fulfilment” operations, including data entry, scanning, electronic banking, digital printing, Lettershop, warehousing and despatch. CDS Global’s Contact Centre combines dedicated teams, IVR speech recognition (VEVA) and E-Smart e-mail, providing a seamless, efficient, 24/7 service to customers around the world. In addition, agents will up-sell and cross-sell products and services to drive incremental revenue.
A complete suite of services provides the tools you need for acquiring and retaining subscribers and caring for them with top-notch customer service. A powerful data management system, experienced account handling and efficient processing combine to bring you the best customised customer management and fulfilment solution. |
