Advancements in technology, business processes and user acceptance are finally bringing the paperless office into focus. Both public and private sector organisations now recognise the value in digitising and automating the process of capturing, archiving, retrieving and managing documents and images of all types. By leveraging the power of best practice document processing services, organisations can reduce costs, avoid capital outlays, meet environmental sustainability goals and provide a foundation for applying technologies to other areas of activity.
CDS Global offers trusted proven document processing capabilities. We have provided reliable document manage¬ment services to clients in multiple industries. We specialise in automating business processes through the capture of paper documents, the extraction of data elements, and the creation and digital storage of image–based materials. We also drive automation by developing automated workflows that move the images through the process, ensuring all steps are completed as required.
CDS Global also offers comprehensive document processing services, including inbound and outbound processing, data manage¬ment, and technical documentation solutions.
CDS Global’s scanning and image capture service encompasses the most complete service level in the Electronic Documents Records Management industry today. We use best–of–breed image capture systems from multiple suppliers and deploy high and low–speed capture devices, depending on the business, process and task requirements of each client.
This involves the electronic capture of the document to create a file based on a digital formation of pixels that, when viewed as a whole, represents a legible representation of the original document.
CDS Global’s data capture service involves the extraction of necessary data elements from the document for use in applications and database. Extraction is done using Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR). Strict quality controls are in place to ensure the usability and accuracy of the captured data and images. OCR compares what the scanner sees as a character to a library of character matrices or templates. ICR applies electronic algorithms to the digital characters and seeks matches for recognition. Thresholds are used to define acceptable levels of recognition and are usually expressed in percentage of confidence.
Indexing manages the location and retrieval of stored images based on an identification element, commonly in a specific format. Documents, or specific elements within a document, can be tagged to facilitate the search and retrieval of stored information. Robust index and search systems allow specific data to be located and retrieved quickly and easily from literally millions of stored digital documents. Indexing hierarchies allow a series of different document types to be housed with unique identifiers within a common folder, thus enabling users to easily and rapidly identify each document type for retrieval.