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CDS Global - A Hearst Company Logo

Powering the Customer Lifecycle

Digital technology continues to transform the media industry and content consumption. CDS Global continuously creates and adapts new technologies that enable media companies to navigate the digital landscape and build connections with their ever-connected consumers – helping them engage with content to become advocates for the brand.

As the world’s leading media fulfillment service provider, CDS Global manages 159 million consumers across more than 1,000 print and digital magazine titles. Our demonstrated operational excellence and unparalleled subject matter expertise help you facilitate and accelerate the transformation to multichannel content while maintaining profit, regardless of format.

  • Order Management & Fulfilment

    Manage print and digital magazine and newspaper subscriptions, increase cash flow and enhance the customer experience while decreasing time and staff resources spent on back-end management.

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  • Marketing Solutions

    Manage your customers from acquisition to advocacy by leveraging sophisticated online experiences and effective multichannel communications for marketing success.

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  • Telemarketing Solutions

    Increase your retention and acquisition marketing success with telemarketing services that focus on success and customer satisfaction.

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  • Web Stores

    Implement an end-to-end solution to meet all of your eCommerce needs, from customer acquisition and care, to promotional and transactional emails and up-sell and cross-sell offers.

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  • Customer Services

    Let our talented agents handle your high-volume service needs across multiple channels and at the same time turn enquiries into revenue-generating opportunities.

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  • Data & BI Solutions

    Quickly understand and analyse today’s dynamic market with meaningful online business reports that allow you to make critical decisions with confidence.

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  • Mailing Services

    Reach your customers, reduce costs and maintain consistent operational effectiveness with guaranteed timely and accurate mailings, leveraging economies of scale and deep postal discounts without sacrificing quality or speed.

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